About the Company
We're recruiting for a Accounts Assistant to join a busy commercial team on an initial six-month temporary contract. This role would suit someone with experience in finance administration, accounts receivable, credit control, payment processing, or revenue administration, who enjoys working with data, systems and stakeholders to ensure payment processes run smoothly. The successful candidate will work closely with colleagues across Sales, Finance and Operations, helping to maintain accurate client accounts, manage payments and resolve queries efficiently.
About the Role
This is a varied and fast-paced position where you'll take ownership of payment administration activities, account reconciliations, and payment investigations, helping to ensure revenue is accurately recorded and outstanding balances are effectively managed. You'll also support process improvements, maintain reports and work collaboratively with multiple departments to deliver an excellent internal and external customer experience.
Responsibilities
- Reconcile client accounts and accurately allocate incoming payments.
- Investigate and resolve payment, invoice and account queries.
- Monitor outstanding balances and support debt reduction activity.
- Communicate with customers regarding payment arrangements and account issues.
- Process refunds and payment transfers.
- Maintain payment reports, trackers and account records.
- Work alongside Finance and Sales teams to resolve account discrepancies.
- Produce clear process documentation and user guides.
- Support improvements to payment, reconciliation and reporting processes.
Qualifications
Please only apply if you have previous SAP experience, as this is a core requirement of the role.
Required Skills
- Previous hands-on experience using SAP in a finance, administration or commercial environment.
- Strong administration and customer service skills.
- Excellent attention to detail and accuracy.
- Experience working with payments, financial records, reconciliations or account management.
- Strong organisational skills and the ability to manage competing priorities.
- Confidence working across multiple systems and databases.
- Excellent communication skills and a collaborative approach.
Preferred Skills
- Salesforce experience.
- Experience within accounts receivable, revenue operations, finance administration, or credit control.
- Strong Excel and Microsoft Office skills.
Pay range and compensation package
£29,272 per annum (£15.01 per hour based on a 37.5-hour week)
Equal Opportunity Statement
You’ll be joining a friendly and collaborative team where you’ll be encouraged to get involved from day one and build relationships across the wider business. This role offers great exposure to commercial operations, payments, and account management, making it an excellent opportunity for someone looking to broaden their experience within a customer-focused and commercially driven environment. Alongside a supportive team culture, you’ll also enjoy a range of workplace perks including regular team socials, complimentary breakfasts and snacks, and monthly team lunches.