Project Overview:
As we expand our UK Aviation capability in the Southeast, we’re seeking seasoned professionals to join our team — driven by purpose, powered by innovation, and united by a passion for excellence.
Job Summary:
The DCO Stakeholder Engagement & Consultation Coordinator provides administrative, coordination and documentation support to the Stakeholder Engagement & Consultation Team for the Heathrow West Terminal Development Consent Order (DCO) pre-application process. Reporting to the Senior DCO Engagement and Consultation Manager and working closely with the Engagement and Consultation team, this role supports the planning and delivery of technical and community engagement and statutory consultation activities. The Coordinator ensures meetings, materials, and reporting processes are delivered accurately, consistently and in accordance with project standards. Operating within a high-profile and highly environment, the Coordinator plays a key role in maintaining quality control, document management and audit-ready consultation records.
Major Responsibilities:
Consultation Administration & Logistics
• Support scheduling and coordination of technical, community and statutory stakeholder meetings.
• Issue meeting invitations, manage attendee lists, book venues and coordinate digital meeting platforms.
• Prepare meeting packs and distribute materials in accordance with document control procedures.
• Provide on-site and virtual event support for public exhibitions, drop-in sessions and briefings.
• Support coordination of evening and weekend consultation events as required.
Documentation & Record Management
• Support preparation of meeting notes, action logs and issue trackers in line with project procedures.
• Maintain structured and version-controlled consultation records.
• Support maintenance of stakeholder contact databases and distribution lists.
• Upload and organize consultation materials and correspondence within approved data management systems.
• Assist with document retention processes to ensure auditability and traceability.
Engagement & Consultation Materials Support
• Assist in formatting and quality-checking engagement and consultation materials, notices, letters, FAQs and briefing packs.
• Ensure materials meet accessibility and formatting standards.
• As required, coordinate printing and distribution of engagement and consultation materials where required.
Team Coordination & Integration
• Provide administrative support for the Engagement and Consultation team as required.
• Support cross-team consistency in document templates and filing protocols.
Education and Experience Requirements:
- Bachelor’s degree and relevant work experience.
- Experience supporting public meetings, exhibitions, or community events.
- Strong administrative and document management skills.
- Proficiency in Microsoft Office and digital collaboration platforms.
- Experience working within structured governance or regulated environments desirable.
Required Knowledge and Skills:
Core Competencies
• Strong organizational and coordination capability.
• High attention to detail and document accuracy.
• Structured approach to record keeping and data management.
• Clear and professional written communication.
• Collaborative team contributor.
• Calm and dependable in fast-paced, high-visibility environments.
• Responsive and proactive in supporting team delivery.
Other Requirements
• UK-based role requiring travel to consultation venues across Greater London and surrounding areas.
• Availability to attend evening and weekend consultation events as required.
• Ability to work in a highly regulated, politically sensitive and publicly scrutinized environment.