Luxury Residential Development | Chelsea, London
Join one of London's most prestigious luxury residential developments.
We are seeking an exceptional Deputy Head of Security to support the delivery of a best-in-class security and resident experience within a landmark luxury development in Chelsea.
This is not a traditional security role.
We are looking for an individual who understands that outstanding security and outstanding service go hand in hand. The ideal candidate will have experience gained within a five-star hotel, luxury residential development, private members' club, or premium hospitality environment, combined with strong operational security leadership.
Reporting directly to the Head of Security, you will play a pivotal role in ensuring the safety, security and wellbeing of residents, guests, visitors and staff whilst maintaining the discreet, service-led approach expected within an ultra-prime environment.
About the Role
The Deputy Head of Security will support the management of all security operations across the estate, providing day-to-day leadership to the security team and acting as the Head of Security's deputy when required.
You will be responsible for maintaining the highest standards of professionalism, resident engagement, incident management and operational excellence.
This is a unique opportunity to join a world-class property where service, discretion and attention to detail are paramount.
Key Responsibilities
- Support the Head of Security in the management of the security operation.
- Lead, motivate and develop a team of security professionals.
- Act as the senior security manager in the absence of the Head of Security.
- Maintain a safe and secure environment for residents, guests and staff.
- Manage security incidents, investigations and emergency response procedures.
- Oversee CCTV, access control, visitor management and key management systems.
- Conduct regular security audits, inspections and compliance reviews.
- Build and maintain strong relationships with residents and key stakeholders.
- Support VIP arrivals, special events and executive protection activities when required.
- Develop and deliver training programmes for security personnel.
- Produce professional reports, incident summaries and operational updates.
- Work collaboratively with concierge, facilities management and front-of-house teams.
The Ideal Candidate
You will possess a combination of operational security expertise and luxury hospitality experience.
Essential
✔ Previous experience in a Security Manager, Assistant Security Manager, Deputy Head of Security or similar leadership role.
✔ Experience within one or more of the following:
- Luxury hotel operations
- Luxury residential developments
- Private members' clubs
- Premium hospitality environments
✔ Strong leadership and people management skills.
✔ Experience of incident management and investigations.
✔ Excellent communication and stakeholder management abilities.
✔ Ability to remain calm and professional under pressure.
✔ SIA Door Supervisor Licence.
Highly Desirable
- Former Assistant Director of Security within a luxury London hotel.
- Hotel Duty Manager or Night Manager background.
- Experience working with UHNW individuals and VIP residents.
- Corporate security experience within premium property environments.
- Police, military or specialist protective security background.
- IOSH, NEBOSH or equivalent health and safety qualifications.
- First Aid at Work qualification.
Personal Attributes
We are looking for someone who is:
- Immaculately presented.
- Naturally professional and discreet.
- Service-led and resident-focused.
- Confident and approachable.
- Calm under pressure.
- Highly organised and detail orientated.
- A strong team leader who leads by example.
What We Offer
- Competitive salary £55,000 +
- Private healthcare.
- Company pension scheme.
- Career progression opportunities.
- Ongoing professional development.
- The opportunity to work within one of London's most prestigious residential environments.