We’re looking for passionate, energetic Managers and Supervisors to lead our restaurants, bars and dining venues. If you’re someone who loves developing people, thrives in a fast-paced environment and leads by example we’d love to hear from you.
Whether you’re and experienced Supervisor ready to take their next step or an established Manager looking for a new challenge, you’ll play a key role in delivering the best experiences for our guests across our busy resort venues.
What you’ll be doing:
•Managing one of our busy resort venues – from one of our many seated restaurants, buffets, bars or entertainment venues
• Lead the team on the floor to deliver fast, friendly, safe service and consistent product quality.
• Implement operational and commercial plans provided by the Manager to support venue performance.
• Support stock controls, cellar routines, product care and compliance standards.
• Use available insight (NPS, SPH, guest flow, team performance) to guide real time decisions that maintain great performance.
• Demonstrate strong on floor leadership, modelling behaviours and coaching the team in the moment.
Team Leadership, Culture & Development:
• Lead the team day-to-day, ensuring clarity of expectations, strong communication and visible leadership.
• Deliver induction, on shift coaching and training to new and existing team members.
• Ensure team members are trained in product knowledge, pouring standards, cellar safety and responsible alcohol retailing.
• Conduct 1:1s, PDP support and provide performance feedback as delegated by the Venue Manager.
• Create clear daily and weekly objectives for Shift Managers to support operational delivery.
• Role model Butlin’s Values and Leadership Behaviours at all times.
• Help build a multiskilled team capable of flexing across the resort through championing Team member plus.
• Support retention by fostering a positive, supportive and inclusive working environment.
About Butlin's
Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture.
As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!