Artisan People is proud to recruit staff with outstanding customer service skills for a ten month project which is going to be a world class blockbuster visitor experience.
We’re looking for someone outgoing, bubbly and genuinely energised by people, someone who can effectively manage large queues, turn a queue into a good mood and a question into a highlight of someone’s day.
This isn’t a quiet, behind-the-glass role. It’s fast, physical and constantly on the move, and it rewards people who thrive on pace rather than routine.
You’ll be brilliant in this role if you are:
- Outgoing and enthusiastic, with the warmth to deliver exceptional customer service in every single interaction
- Physically fit and ready for a role that means being on your feet for long stretches, including frequent stairs
- A strong communicator with excellent spoken English, comfortable talking to visitors from every corner of the globe
- Flexible on hours and able to travel to the venue, with some shifts starting early and others finishing late
- Confident managing large queues and visitor flow proactively, with cheerfulness and good humour even at the busiest moments
- Punctual, every time
- Reliable, every shift
- Happy to wear a radio earpiece for the full duration of your shift
The role
- Welcome visitors from across the globe and help them find their way
- Proactively engage to make sure every visitor gets the most from their trip
- Manage queuing and visitor flow with a calm, upbeat approach
- Follow safety policies and procedures, including emergency evacuation support
- Resolve visitor issues on the spot, or escalate to the Duty Manager
- Work closely with Learning, Security and Café teams
- Support opening and closing procedures
Apply today!