We're delighted to be recruiting on behalf of a leading professional services organisation for an Administrator to join their growing operations team.
This is an excellent opportunity for someone with strong administrative experience who enjoys working in a fast-paced, collaborative environment. You'll become part of a supportive team delivering high-quality operational support to a range of clients, with plenty of opportunity to develop your skills and progress your career.
If you're organised, enjoy problem-solving and take pride in producing accurate work, we'd love to hear from you.
The Role
No two days are the same in this varied position. Responsibilities will include:
- Managing a busy shared inbox and ensuring enquiries are actioned efficiently.
- Reviewing information and documentation to ensure it meets internal processes and quality standards.
- Coordinating and allocating incoming work across internal systems.
- Processing electronic documentation and monitoring workflow progress.
- Preparing regular and ad-hoc reports for internal and external stakeholders.
- Maintaining accurate records across internal case management systems.
- Building strong working relationships with clients and colleagues to ensure an excellent service is delivered.
- Identifying issues, escalating where appropriate and contributing ideas to improve processes.
- Managing multiple priorities whilst ensuring deadlines and service levels are consistently achieved.
About You
To be successful in this role you'll ideally have:
- Previous administration experience within a professional services, legal, financial services or corporate office environment.
- Experience working within a fast-paced, high-volume environment.
- Excellent organisational skills with the ability to prioritise competing deadlines.
- Strong attention to detail and a high level of accuracy.
- Excellent written and verbal communication skills.
- A proactive approach and confidence taking ownership of your workload.
- Experience using case management, CRM or other database systems would be advantageous, although training will be provided.
- An understanding of GDPR and handling confidential information appropriately.
What's on Offer
- £25,000 - £27,000 depending on experience.
- Hybrid working after initial training.
- Leeds city centre offices with excellent transport links.
- Structured training and ongoing development.
- Opportunity to join a growing, forward-thinking professional services organisation.
- Long term career progression.
INDMAN
Please note that due to the volume of applications received, we are unable to provide individual feedback. If you have not heard back within 5 days, please assume your application has been unsuccessful. By applying for this role, you consent to Jo Holdsworth Recruitment holding your details for a 30-day period and contacting you via any method provided.