Payroll Manager

Payroll Manager
Salary: £41,000–£54,000
Location: Liverpool (Hybrid – 2-3 days in the office)
Contract: Full-Time, Permanent
The Opportunity
An exciting opportunity has arisen for an experienced Payroll Manager to lead a successful payroll team within a growing professional services environment. This is a leadership role where you'll oversee a team of Payroll Team Leaders, Seniors and Payroll Executives, taking responsibility for the delivery, profitability and performance of a diverse client portfolio.
Working closely with senior leadership, you'll play a key role in driving operational excellence, developing people, improving processes and ensuring clients receive a consistently high-quality payroll service.
Key Responsibilities
* Lead, coach and develop a payroll team, creating a positive, high-performing and collaborative culture.
* Oversee the accurate and compliant delivery of payroll, HR and pension administration services across a portfolio of clients.
* Act as the senior escalation point for complex payroll, technical and client-related queries.
* Manage team workloads, performance and KPIs to ensure deadlines and service standards are consistently achieved.
* Drive continuous improvement across payroll processes, systems and client service delivery.
* Build strong relationships with clients and internal stakeholders, acting as a trusted payroll expert.
* Support business growth by contributing to strategic initiatives, operational improvements and financial performance.
* Ensure compliance with UK payroll legislation, RTI, workplace pensions and statutory requirements.
What They're Looking For
* Strong payroll management experience, ideally within a bureau, outsourced payroll or professional services environment.
* Proven experience leading, mentoring and developing payroll teams.
* Excellent knowledge of UK payroll legislation, statutory payments, RTI and workplace pensions.
* Experience managing multiple client payrolls or high-volume, multi-frequency payroll operations.
* Strong Excel and analytical skills with the ability to interpret payroll data and identify improvements.
* Excellent communication and stakeholder management skills with a collaborative leadership style.
* Ability to manage complex payroll issues while maintaining exceptional levels of accuracy and client service.
* CIPP qualification and the ability to perform manual payroll calculations would be advantageous.
Interested? Apply today! 🌟
JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply. We are also committed to protecting and respecting your privacy. We are a specialist payroll, HR & Reward recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us