Location: York Rail Depot, York
Department: Depot Operations / Administration
Reports To: Depot Manager or Administration Manager
Employment Type: Full-time- Ongoing temp contract
£13.87 p/h
Job Purpose
The Depot Administration Receptionist is responsible for providing a professional front-of-house reception service while delivering efficient administrative support to the rail depot management team. The role ensures the smooth day-to-day running of administrative functions, maintains accurate records, supports operational staff, and provides excellent customer service to visitors, contractors, and employees.
Key Responsibilities
* Welcome visitors, contractors, suppliers, and employees in a professional and friendly manner.
* Manage the reception area, ensuring it remains tidy, secure, and welcoming.
* Answer, screen, and direct telephone calls and emails promptly.
* Handle incoming and outgoing post, deliveries, and courier services.
* Maintain visitor logs and issue visitor passes in accordance with depot security procedures.
* Support depot managers with administrative tasks, including preparing documents, reports, and presentations.
* Maintain accurate electronic and paper filing systems.
* Schedule meetings, training sessions, and appointments, including room bookings.
* Order and maintain office stationery, PPE, and general office supplies.
* Input data into company systems while ensuring confidentiality and accuracy.
* Assist with employee records, timesheets, and general HR administration where required.
Essential Skills and Experience
* Previous experience in a receptionist, administrative, or office support role.
* Excellent communication and interpersonal skills.
* Strong organisational skills with the ability to manage multiple tasks.
* Good working knowledge of Microsoft Office (Word, Excel, Outlook, and Teams).
* Accurate data entry and record-keeping skills.
* Professional telephone manner.
* Ability to work independently and as part of a team.
* High level of discretion when handling confidential information.
Desirable
* Previous experience working within the rail industry, engineering, logistics, or transport.
* Knowledge of depot operations and rail safety procedures.
* Experience using business management or document control systems.
* Basic understanding of purchase order and invoice processes
Salary description
£13.87 - £13.87 per hour