Location: Westminster (Hybrid)
Salary: Up to £60,000 + 15% Discretionary Bonus + Benefits
Contract: Permanent, Full-time
Reporting to: Founder & CEO
About the Company
Our client is a fast-growing business in the financial services sector based centrally in Westminster, London. With a start-up mentality, they are seeking an exceptional PA & Office Manager who can become a trusted extension of the business while helping to drive a positive, professional and engaging office environment.
The Opportunity
This is far more than a traditional PA or Office Manager role. The successful candidate will wear many hats, combining executive support, office management, people operations and HR responsibilities within a growing business. You will be the person who spots what needs doing, takes ownership and ensures things happen. You will work closely with the Founder & CEO, supporting the day-to-day running of the business while helping to strengthen office culture, support employees and manage sensitive people matters with professionalism and discretion. This role would suit someone who enjoys variety, thrives in an SME environment and is excited by the opportunity to grow alongside a business.
Key Responsibilities
Provide high-level PA support to the Founder & CEO
Manage complex diaries, appointments and scheduling
Coordinate domestic and international travel arrangements
Prepare reports, presentations, correspondence and meeting materials
Act as a trusted point of contact and gatekeeper for the CEO
Assist with ad hoc projects and business initiatives
Oversee the smooth day-to-day running of the London office, acting as the main point of contact for the serviced office provider
Manage office supplies, facilities, equipment, and general administration
Coordinate company meetings, events and office activities
Continuously identify opportunities to improve processes and efficiency
Support onboarding and offboarding processes
Maintain employee records and HR administration
Act as a trusted and impartial point of contact for employees
Assist with policy implementation and HR best practice
Promote employee engagement and wellbeing initiatives
Help foster a positive and inclusive workplace culture
Help bridge communication across different teams and personalities
Encourage collaboration and engagement while respecting the company's focused working environment
Support the continued development of a positive office culture
Act as an approachable and trusted presence within the business
About You
We're looking for an individual who combines emotional intelligence, strong organisational skills and a genuine passion for supporting people. You will likely have experience as a PA or EA with strong office management and operational skills ideally from within a small or medium-sized business environment.
Essential Skills & Experience:
Proven experience in a PA, Executive Assistant, or Office Management role from within a growing SME, start-up, or technology-focused environment
Previous exposure to HR administration and employee relations
Strong understanding of confidentiality and professional discretion
Ability to remain impartial and professional when handling people matters
Excellent organisational and multitasking skills
Proactive and self-motivated, with a natural ability to take ownership
Strong interpersonal and relationship-building skills
Ability to work effectively with a range of personalities and communication styles
Confident using Microsoft Office, including Outlook, Word, Excel, and PowerPoint
Excellent written and verbal communication skills
Fluency in both English and Russian
CIPD qualification or previous HR training would be advantageous but not essential
What's on Offer?
Salary up to £60,000 DOE
Discretionary annual performance bonus
Private healthcare
28 days holiday including bank holidays
Pension scheme
Hybrid working
A highly visible role with genuine scope to evolve as the business grows
The chance to make a meaningful impact on company culture, employee experience and business operations
Why Join?
This role offers a unique opportunity to become a key member of a growing international business. You'll be trusted to make decisions, influence culture, support people and help shape the future of the London office. If you're someone who thrives on variety, enjoys building relationships, and takes pride in making things happen, we'd love to hear from you.
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Salary description
£60000.00 - £60000.00 per year