Location: Brighton
Salary: £32,000 Basic Salary | OTE Up to £38,000 (Uncapped)
Hours: 42 Hours Per Week | Monday to Friday between 8:00am - 6:00pm | 1 in 2 Saturday Mornings
Job Type: Full-Time, Permanent
Are you an experienced Service Advisor looking to join a successful dealership where your customer service skills are recognised, your earning potential is rewarded, and genuine career progression is available?
We're looking for a professional and customer-focused Service Advisor to join a busy Aftersales team in Brighton. This is an excellent opportunity to become part of a well-established dealership that invests in its people through ongoing manufacturer training, career development, and a supportive working environment.
If you thrive in a fast-paced environment, enjoy building relationships with customers, and take pride in delivering exceptional service, we'd love to hear from you.
What's in it for You?
·£32,000 Basic Salary
·OTE Up to £38,000 (Uncapped)
·Ongoing Manufacturer Training
·Career Progression Opportunities
·Modern Main Dealership Environment
·Supportive Aftersales Team
·Long-Term Career Stability
·Employee Benefits Package
The Role
As a Service Advisor, you'll be the link between customers and the workshop, ensuring every customer receives a professional, efficient, and first-class experience from booking through to vehicle collection.
Your responsibilities will include:
·Booking vehicles in for servicing, MOTs, maintenance, and repairs
·Keeping customers updated throughout the repair process
·Liaising with the workshop to ensure efficient scheduling and workshop loading
·Advising customers on additional work, service plans, and warranty requirements
·Upselling additional products and services where appropriate
·Managing telephone, email, and online booking enquiries
·Maintaining accurate customer records and job documentation
·Delivering outstanding customer service at every stage of the customer journey
About You
To be considered for this role, you will ideally have:
·Previous experience as a Service Advisor within the automotive industry
·Excellent communication and customer service skills
·Experience working in a busy dealership or Aftersales environment
·Knowledge of Kerridge, ADP, or similar Dealer Management Systems (desirable)
·Strong organisational skills with the ability to prioritise a busy workload
·A proactive and team-oriented approach
·Full UK Driving Licence preferred
Apply Today
This is a fantastic opportunity to join a forward-thinking dealership offering excellent earning potential, ongoing manufacturer training, and genuine opportunities to progress your career.
If you're an experienced Service Advisor, Aftersales Advisor, or Customer Service Advisor within the automotive industry, we'd love to hear from you.
Apply now for immediate consideration
Salary description
£32000.00 - £38000.00 per year