The Commercial Operations Administrator will support the Commercial function by improving commercial data, reporting, systems, document control, process discipline and change implementation across the group. This role is not a traditional administration role; it is designed to provide structured support to Scaffolding QS teams, Commercial Managers, Operations and Finance while helping embed new systems, standardised processes and acquisition set-up activity. The successful candidate will be highly organised, systems-minded and capable of turning commercial information into clear, usable reporting and action tracking.
About The Role
- Maintain commercial trackers, including contract trackers, final account trackers, WIP trackers, tender/opportunity trackers, acquisition action trackers and weekly executive reporting inputs.
- Support the Commercial Director and Commercial Manager with preparation of weekly and monthly reports, ensuring information is accurate, consistent and up to date.
- Coordinate data inputs from QSs, Operations, Finance and regional teams, chasing missing information and escalating gaps.
- Help improve data quality across Eque2, Teams, SharePoint, Power BI, CRM and other commercial systems.
- Support rollout and adoption of commercial systems, CRM processes, Twenty, Eque2 improvements, dashboards, Teams structures and SharePoint libraries.
- Assist with user set-up, training materials, process notes, templates, guides and system housekeeping.
- Work with Commercial, IT, Operations and Business Development teams to ensure new systems are introduced in a structured and practical way.
- Track actions, issues, risks and decisions during system implementation and change projects.
- Maintain Teams and SharePoint filing structures for commercial documents, ensuring contracts, amendments, query sheets, approvals and correspondence are stored correctly.
- Track contract review status, mandatory contract query sheets and approval routes.
- Support audit readiness by maintaining clear records, version control and evidence trails.
- Coordinate standard templates, forms, commercial procedures and process maps.
About The Candidate
- Strong administration, coordination or commercial support experience within construction, scaffolding, access, specialist contracting, property, infrastructure or a project-based environment.
- Excellent Microsoft 365 skills, particularly Excel, Word, Outlook, Teams and SharePoint.
- Good data discipline with the ability to maintain trackers, dashboards and reports accurately.
- Experience supporting systems implementation, process improvement, CRM, ERP or reporting projects beneficial.
- Eque2 Construct, Power BI or CRM experience beneficial; training can be provided.
- Strong written communication and document formatting skills.
- Comfortable working with senior stakeholders, QS teams, operations, finance, IT and external parties
Salary description
£30000.00 - £40000.00 per year