Location: Exeter
Working Pattern: Full Time, Monday to Friday 37 hours per week
Hourly Rate: £13.33 per hour
Contract: Temporary until March 2027
** Please note this role will be subject to Police Vetting, you will need to have resided within the UK for a minimum of 3 years**
Are you ready to embark on a rewarding journey in public service? Our client is seeking a dedicated and enthusiastic Firearms Licensing Administrator to join their dynamic firearms licensing team! If you thrive in a fast-paced environment and have a passion for delivering exceptional administrative support, we want to hear from you!
About the Role:
As a Firearms Licensing Administrator, you will play a crucial role in ensuring that all firearms licensing applications are processed efficiently and in compliance with legal standards. Your responsibilities will include:
Processing Applications: Manage and flag any concerns regarding applications, ensuring that all activities support lawful firearms usage.
Customer Support: Serve as the friendly face of the team, providing expert guidance to callers regarding all aspects of firearms licensing.
Payment Management: Handle and process payments for certificates with accuracy and attention to detail.
Mail Management: Receive, sort, and distribute a high volume of mail and emails, ensuring smooth communication flow.
Applicant Checks: Conduct checks on applicants using Force intelligence systems to uphold safety and compliance.
Document Management: Accurately record, scan, and archive application documents, maintaining organised records in our databases.
Continuous Improvement: Identify and suggest opportunities for process enhancements to improve team efficiency.
Who We Are Looking For:
To excel in this role, you should possess the following qualifications and skills:
IT Proficiency: Experience using IT systems, including Microsoft Office applications.
Customer Care Skills: Demonstrable ability to provide exceptional service.
Organisational Skills: Strong ability to prioritise tasks and meet deadlines effectively.
Administrative Expertise: Proven administrative skills with attention to detail.
Communication Skills: Good verbal and written communication abilities to effectively interact with colleagues and the public.Competencies:
We value individuals who are:
Emotionally aware and take ownership of their responsibilities.
Collaborative team players who support and inspire others.
Critical thinkers who analyse situations and provide innovative solutions.Why Join Us?
Impactful Work: Contribute to public safety and support lawful firearms activity within your community.
Professional Growth: Opportunities for role-specific training and development in firearms legislation and administration.
Supportive Environment: Work within a team that values collaboration, innovation, and continuous improvement.
Ready to Make a Difference?
If you are passionate about public service and meet the criteria above, we invite you to apply for the Firearms Licensing Administrator position today! Join our client in making a positive impact in Exeter and surrounding areas.
Application Process:
Interested candidates are encouraged to submit their CV and a cover letter highlighting their relevant experience and skills.
We can't wait to see how you can contribute to our team's success!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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Salary description
£13.33 - £13.33 per hour