Junior Field Service and Installation Engineer

Junior Field Service and Installation Engineer
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Are you looking for a new opportunity to join a leading telematics company, providing solutions to many household names, such as McLaren, Tesco, Harrods, Stobarts, JCB, Dominos… To name a few!
We are looking for a Junior Field Service and Installation Engineer who is keen to start their career within the telematics industry! Working closely together, you will become part of our Microlise task force within the East Midlands, and have the chance to travel and work nationwide. This is a field-based role, providing continued support to our customers, you will support the wider team to ensure the Microlise product portfolio is fully integrated into our customer’s assets; the installation, service and support of our product suite and peripherals both in the UK and overseas.
With full training provided, we are looking for someone with the right attitude and appetite to learn new skills; so whilst experience with auto electrics is advantageous it is not essential. If you want to grow you career in a leading organisation, then we want to hear from you!
What will you be doing?
Timely visits to customer sites to undertake the installation, service and support of Microlise products
Completing survey visits and identifying suitable solutions
Completing QA visits on Microlise products and peripherals in customer assets
Inventory management
Responsible for the upkeep and safety of your vehicle and all provided tools /equipment
Liaise with customers at all levels
Provide support to your peers and contractor resource where required
Ensure administration is concise, accurate and professional
Adhere to all internal process and procedures
Report on statistical information when required
What are we looking for?
Knowledge and understanding of electronics/auto electrics, or experience working with auto electrics, would be ideal
Experience of working to Service Level Agreements and Operational Schedules
Understanding of vehicle wiring diagrams and ability to interpret these would be advantageous
Evidence of strong customer service skills with a professional approach
A positive can-do attitude, with a strong desire to learn new skills
Passionate and positive approach to all that you do
Good interpersonal and communication skills, with the ability to adjust style to relevant audiences
Be able to work autonomously, solve problems independently and adhere to agreed processes
Take pride in what you do ensuring quality and accuracy
Flexibility to work nationwide including overnight stays
Valid Passport for travel
Full UK Driving Licence
Working Pattern
Our Field Engineers work shifts on a rota basis, including weekends, to suit the requirements of our customers. Full details regarding our working patterns can be discussed at the interview stage.
Whilst you will be based locally to our Head Office in Nottingham, there will be regular nationwide travel, including overnight stays.
Why Microlise?
When your groceries arrive at your door or you sign for your online parcel, one or more of our software, telematics or proof-of-purchase solutions has probably been used. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people.
Full support and training to ensure you are well equipped to succeed in your role
Great Place to Work certified – We have been recognised by the global authority on workplace culture, so come be a part of our success!
Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more!
25 days holiday, excluding bank holidays, increasing with service
Invested in employee health and well-being with over 20 mental health first aiders in the business
Employee Assistance Programmes
Free Costco membership, 20% off EE mobile and line rental, and other local discounts
Great staff extras: Easter eggs, yearly BBQ, Christmas gifts and annual staff awards
Recruitment Process
For successful candidates, interviews will take place whilst the advert is still live, so don’t delay getting your application in!
Recruitment Agencies
Whilst we make every effort to directly source candidates for our live roles, we do have a very small preferred supplier list on the occasion we may require additional support. We therefore we do not accept speculative CVs and/or cold calls to our Recruitment Team or Hiring Managers.
Please note: The successful candidate’s job title will be Junior Technical Hardware Engineer in line with our organisational structure