Location: Thornham Marina, Emsworth, Hampshire
Rate/Salary: Competitive (DOE) + Benefits
Type: Permanent
HSB Technical Ltd is a leading specialist recruiter across the Power & Propulsion, Shipbuilding, Shipping & Energy, and Aerospace sectors. We connect skilled professionals with reputable clients in the UK and internationally. Visit our website or LinkedIn to learn more.
Typically this person will:
Be an experienced operational leader with a background in marina management, boatyard operations or a comparable operational environment. You will be commercially aware, financially astute and passionate about delivering outstanding customer service while leading from the front. This is a hands-on role where you will be responsible for the day-to-day operation, safety and profitability of a busy marina and boatyard, working closely with both operational and commercial teams to deliver an exceptional customer experience.
Key Responsibilities of the Marine Operations Manager:
* Lead the safe and efficient day-to-day operation of the marina and boatyard.
* Plan and coordinate lifting, launching, recovery, boat movements and winter storage operations.
* Maximise operational capacity while maintaining the highest safety standards.
* Lead daily planning meetings, toolbox talks and allocate labour and resources effectively.
* Manage the operational job card system and monitor productivity and KPIs.
* Provide line management, coaching and development for the Yard Manager and operational team.
* Manage recruitment, inductions, performance reviews, attendance and employee development.
* Lead Health & Safety across all operational activities, ensuring compliance with company policies and legislation.
* Complete site inspections, risk assessments and investigate incidents and near misses.
* Work closely with commercial, finance and procurement teams to ensure services sold are delivered efficiently and profitably.
* Drive continuous improvement across operational procedures, systems and service delivery.
* Act as the visible operational lead for customers, resolving issues professionally and maintaining the standards expected of a premium marina.
* Support budgeting, purchasing and cost control to maximise business performance.
Essential Skills & Qualifications:
* Significant experience within a marina, boatyard or similar operational environment.
* Previous experience leading and developing operational teams.
* Strong planning, organisational and problem-solving skills.
* Commercial awareness with previous budget and/or P&L responsibility.
* Excellent communication and customer service skills.
* Experience managing Health & Safety in an operational environment.
* Full UK Driving Licence.
* Passion for the marine industry and boating.
Desirable:
* Boat hoist, lifting or heavy plant operating experience.
* LOLER awareness.
* IOSH Managing Safely qualification.
* RYA or other relevant marine qualifications.
* Technical or engineering background.
* Experience improving operational systems and driving continuous improvement.
This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role
Salary description
£38000.00 - £40000.00 per year