Lambeth
Contract
£143.87 per day PAYE
Our client is looking for an experienced Assistant Finance Officer – Exchequer Services
4 days remote, 1 day in the office.
Initial training 2-3 days in the office.
The vacancy requires 1 candidate with more than 3 years experience collecting Housing Benefit Overpayment.
This is one of many roles we are recruiting for please visit our website colbernlimited co uk
Experience
* A minimum of three years' recent experience recovering Housing Benefit Overpayment debt or Adult Social Care within a local authority.
* Experience of independently managing a Housing Benefit Overpayment caseload, prioritising workloads and progressing recovery action with minimal supervision.
* Experience of applying Housing Benefit legislation, recovery regulations and departmental procedures when determining and progressing appropriate recovery action.
* Experience of liaising with customers, the Department for Work and Pensions, enforcement agents and internal stakeholders to maximise recovery and resolve complex cases.
* Experience of independently managing an Adult Social Care debt portfolio, prioritising workloads and progressing cases to resolution with minimal supervision.
* Experience of recovering charges arising from financial assessments, care charges and deferred payment agreements, applying relevant legislation, policies and recovery procedures.
Experience of working with vulnerable customers, their representatives and partner organisations to achieve appropriate debt recovery outcomes.
Essential Skills
* Sound knowledge of Housing Benefit Overpayment recovery legislation, regulations and recovery methods including PDP, DEA, BTR etc.
* Ability to analyse customer circumstances and make informed decisions on appropriate recovery action in accordance with legislation and policy.
* Excellent communication and negotiation skills, with the ability to manage difficult conversations and achieve positive recovery outcomes.
* Competent IT skills, including Microsoft Office and housing benefit, revenues or financial management systems.
Basic DBS required
PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk
The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Salary description
£143.00 - £143.00 per day