You'll work closely with the Head of Quality and service managers, carrying out audits, driving up compliance standards, and helping teams turn audit findings into real improvement.
What you'll be doing:
* Supporting the development and delivery of the organisation's quality improvement strategy
* Monitoring compliance with CQC standards, internal policies and local authority contracts
* Conducting service audits across the organisation
* Working with service teams to build and implement improvement action plans
* Contributing to best practice guidance, policies and procedures
* Supporting staff training linked to quality and compliance
* Maintaining accurate records and reports for the Quality Assurance and senior management team
* Helping prepare for CQC inspections, local authority reviews and internal quality reviews
* Promoting a culture of learning and continuous improvement across all services
What we're looking for:
* Experience in a quality compliance role within health and social care (essential)
* A solid understanding of CQC regulations and supported living frameworks
* Strong organisational and administrative skills with real attention to detail
* Excellent communication skills, able to build relationships at every level
* A genuine commitment to person-centred care
Nice to have:
* NVQ Level 3 (or above) in Health & Social Care
* Experience supporting services rated "Requires Improvement" to improve their audit scores
* Knowledge of support planning, safeguarding, medication management and risk assessment
* Experience in supported living environments
What's on offer:
* Opportunities for professional growth and development
* A supportive, inclusive team culture
* Access to learning and development resources
If you're passionate about quality and compliance in social care and want a role where your work directly improves people's lives, apply today or get in touch to find out more
Salary description
£30000.00 - £40000.00 per year