Charity Manager - Head of Operations

Charity Manager / Head of Operations
Neurodiversity charity | Surrey (Hybrid working) | part time / full time considered (3-5 days a week)
40-50k per annum full time salary, maybe a tad higher for the perfect candidate!
We're working exclusively with a relatively new, high-potential charity with a clear mission: to enhance quality of life for neurodivergent adults through person-centred support and by celebrating difference. Their model centres on a personal wellbeing mapping process — understanding what truly matters to each individual across physical health, mental wellbeing, social inclusion, independence and personal goals — leading to a bespoke, tailored support plan, an inclusive online community, and pathways to work and social opportunities.
Backed by a successful entrepreneur, with additional tech and finance support from the founder's other businesses, the charity is now building its core team from the ground up to scale its impact — a genuine opportunity to shape a growing organisation from its earliest days.
The role
Reporting directly to the founder, you'll be the first feet on the ground, turning the charity's model into consistent, high-quality delivery for its members.
You'll:
* Run operations and continuously improve the person-centred support model
* Identify and onboard specialist providers and resources
* Recruit and collaborate with a Care & Support Manager to design flexible care pathways
* Ensure support plans are fully funded and delivered within budget, with clear monitoring and reporting on service quality
* Drive fundraising and income generation (ESG, corporate partners, grants)
* Build third-sector partnerships and promote the charity to volunteers
* Oversee comms and social media, alongside financial oversight of service delivery
You:
* Essential: experience supporting neurodivergent individuals
* Preferred: charity/third-sector background
* Strong operational, fundraising and partnership skills
* Organised, proactive and comfortable in a start-up environment
* Tech-savvy; social media and basic finance skills a plus
* Based in Woking with hybrid working and flexible hours (3–5 days)
Real scope to shape the role — and the charity — as it grows