Location: Holborn, Hybrid
Salary: £33,000 pro rata
A fantastic opportunity has arisen for a highly organised and detail-oriented Wholesale Sales Administrative Assistant to support our client who are a global fashion brand!
This role is responsible for ensuring smooth order management, maintaining orderbook accuracy, and providing operational support to drive excellent service levels for wholesale partners across the UK and Europe.
Working closely with Sales, Buying, Supply Chain, and Operations teams, you will play a key role in managing orders, maintaining accurate customer data, and supporting the day-to-day administrative functions of the sales department.
Key Responsibilities
Sales Administration & Order Management
Manage and maintain order trackers and reporting tools using Excel.
Process and oversee order uploads through both manual and system-based processes.
Ensure orderbook accuracy and maintain high standards of data integrity.
Monitor order fulfilment and support delivery performance across wholesale accounts.
Assist with credit notes, order amendments, pricing updates, and discrepancy resolution.
Ensure customer account information, pricing, and value-added service (VAS) details are accurate and up to date.
Act as a primary point of contact for wholesale customers regarding order status, product availability, and delivery timelines.
Escalate operational issues and partner concerns where necessary.Cross-Functional Support
Collaborate with internal departments including Sales, Buying, Supply Chain, and Operations to ensure seamless order processing and customer satisfaction.
Support projects and initiatives across the EMEA Sales function.
Produce reports and provide administrative support to the wider sales team as required.
Assist in identifying opportunities to improve processes and operational efficiency.Skills & Experience
Essential Skills
Strong organisational skills with exceptional attention to detail.
Excellent time management and prioritisation abilities.
Strong Excel skills and confidence working with large datasets.
Ability to manage multiple tasks in a fast-paced environment.
Strong verbal and written communication skills.
Experience working collaboratively with cross-functional teams.
Proactive, adaptable, and solution-focused approach.
Comfortable working in a dynamic environment with changing priorities.Experience Required
Previous experience in a sales support, order management, wholesale administration, retail administration, or similar operational role.
Experience supporting customer accounts and managing order processes.
A genuine interest in developing a career within sales operations, commercial support, or wholesale environments.
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Salary description
£30000.00 - £33000.00 per year