Role Level - S3 Engineer
Location - London 1 BG
Main Duties and Responsibilities
Role Overview
To support the Supervisor and the CDM in delivering best-in-class engineering services, achieving 100% uptime while meeting Planned Preventative Maintenance (PPM) schedules in line with contractual obligations. This role is responsible for directing effective corrective maintenance, planning for Critical Environment and Risk Management, and driving industry-leading standards. The primary objectives focus on service delivery, quality, and performance that underpin both JLL WPM and JLL's vision for engineering excellence.
This is a key position requiring excellent teamwork, relationship management, and technical skills. You will play a pivotal role within the contract by supporting the wider team with a "one team ethos" while ensuring we deliver our contractual obligations and achieve excellence throughout the exciting journey of this innovative building.
Key Responsibilities
The Electrical Engineer role is varied and offers the opportunity to work at the forefront of building technology innovation. This position requires developing an in-depth understanding of the BMS Tridium head-end system and DesOps, while driving IoT solutions, building efficiency initiatives, and supporting our commitment to sustainability and wellness standards including WELL and BREEAM certifications.
Service Delivery & Client Management
Represent the hard services team and ensure successful site support for all engineering requirements
Serve as the main interface with site client teams, developing strong relationships with key clients and stakeholders
Cover for the Supervisor when required for all technical activities
Monitor and interface with clients to carry out all user requirements and requests, ensuring Change Requests are submitted on time and correctly
Compliance & Quality Assurance
Conduct audits in line with JLL WPM and JLL processes
Manage compliance upkeep along with site logbooks and Corrigo CAFM System
Ensure all Critical Service processes are developed with a common approach and meet client requirements or appropriate SLAs as per contractual obligations
Ensure all technical activities are carried out to meet JLL WPM health and safety and client safety requirements
Ensure Specialist Service Providers are managed effectively, including confirming worksheets are signed off, quality of work is inspected, and recommendations are swiftly processed
Operations & Maintenance Management
Monitor the Planned Preventative Maintenance (PPM) system to achieve 100% uptime
Plan, control, and monitor operations and maintenance throughout the building through reporting and audit reviews
Maintain the Asset Management Plan and monitor criticality and condition of assets
Provide benchmarking of equipment and performance
Plan and manage major building shutdowns and critical work events
Review plant and system performance, highlighting solutions and progressing Continuous Improvement and appropriate benchmarking programs
Innovation & Sustainability with Team Leadership & Development
* Work with smart systems to drive energy performance optimization
* Support all agreed ESG outputs and sustainability initiatives
* Drive building efficiency initiatives aligned with WELL and BREEAM certification standards
* Develop and manage the technical team with appropriate skills to meet client requirements
* Develop and maintain a service team culture focused on improving self-delivery and self-perform capabilities
* Provide emergency response leadership, managing the on-site team and communications
Tenant & Stakeholder Coordination
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Manage and support tenant fit-outs, including planning, facilitating, and recording
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Attend key stakeholder meetings to ensure alignment and successful project delivery
Essential Qualifications
Recognized apprenticeship, HNC in Electrical Engineering, or equivalent
Minimum of 5 years' experience in engineering services within critical environments and/or new build projects
High level of technical awareness within FM and new building environments, including:
Power & Distribution (LV, MV, HV)
UPS and emergency electrical generation
HVAC and cooling systems
Strong understanding of Planned Preventative Maintenance (PPM), Risk Management (RM), and CAFM systems
Proficiency with Building Management Systems (BMS) and control systems
Experience with smart systems and building technology innovation
Communication & Interpersonal Skills
1.
Excellent written and verbal communication skills
2.
Outstanding customer service skills and client-facing abilities
3.
Ability to interact effectively with all levels of staff, management, and customers
4.
Comfortable working within a team environment while contributing to group success
Personal Attributes
1.
Enthusiasm and proactive approach to achieving the highest standard of operation
2.
Smart, presentable, and professional appearance
3.
Integrity, honesty, and punctuality
4.
Collaborative team player who works effectively to achieve common goals
5.
Logical thinker with strong troubleshooting and problem-solving capabilities
6.
Adaptable and flexible approach to work requirements, willing to embrace technological change
7.
Customer-focused with an innovative mindset
Salary description
£45000.00 - £55000.00 per year