Quality Manager

Quality Manager

Oldham

Reporting to the QHSE Manager, the Quality Manager will have overall responsibility for the quality standards. The role also supports the effective day-to-day operation of the site Health, Safety and Environmental management systems, ensuring established processes are maintained and continually improved. Critical to the role is the need to drive continual improvement of the quality, safety, environmental performance, and efficiency of the Company’s processes, products and systems

KEY RESPONSIBILITIES:

Provide day-to-day management and coordination of onsite QHSE personnel

Manage the complaints and quality concern process, ensuring timely resolution and effective communication with relevant departments in line with defined processes.

Manage the internal audit schedule by conducting internal audits to assess compliance with EN9100, EN9120 and wider management system requirements, identifying areas for improvement and implementing actions.

Assess customer requirements and product data to support compliance with specifications and internal standards across the business.

Liaise with suppliers regarding quality performance and conformance of supplied materials and services.

Manage the calibration process.

Analyse processes and data to identify opportunities for optimisation and efficiency improvements while maintaining product quality and safe working practices.

Develop inspection and risk management methods to analyse product quality in line with customer requirements such as MSA, FMEA and CPK.

Provide analytical reports for management (including KPI management), highlighting key findings, risks and improvement opportunities.

Safeguard and promote the integrity of the Integrated Management System, supporting compliance with Quality, Health & Safety and Environmental standards and company procedures.

Act as the site point of contact supporting the practical implementation and maintenance of Health, Safety and Environmental processes, working in collaboration with the QHSE Manager.

Support risk assessment coordination, incident reporting, audits and action tracking to ensure site systems remain effective and up to date.

Develop and deliver training to staff on internal processes, standards and best practices.

Conduct administrative duties in support of the role including maintaining the internal document register.

Ensure the protection of Company Intellectual Property and Customer Confidentiality.

Perform any other reasonable tasks and duties as required by management.

SKILLS & EXPERIENCE:

·      Proven ability of leading a Quality function within a regulated / manufacturing environment.

·      Ability to manage, coach and guide team members and colleagues to deliver Company Quality, Health, Safety and Environmental (QHSE) standards.

o  Experience of line management and developing employees.

o  Experience of promoting the Company quality standards within the working environment through various means (including delivering regular Quality briefings) to motivate, educate and encourage compliance at all times.

·      Ability to make decisions quickly, prioritise workload effectively and meet deadlines consistently.

·      Ability to demonstrate a strong commercial understanding when making decisions for the Company.

·      Previous quality assurance experience and demonstrated use of quality tools/methodology, including problem-solving methodologies (preferably in an Aerospace environment).

·      PPAP experience desired.

·      Strong understanding of quality management systems and standards EN9100, EN9120 and (ISO14001 is a preference).

·      Demonstrates a positive, proactive and risk-aware approach to Health, Safety and Environmental responsibilities, with the willingness to develop knowledge and capability in these areas with support from the QHSE Manager.

·      Experience in conducting internal and external quality audits to verify compliance with ISO standards and regulations.

·      Proficient in creating and maintaining accurate quality documentation, reports, and records to facilitate traceability and continuous improvement.

·      Excellent analytical and problem-solving skills.

·      Effective interpersonal skills.

·      In-depth knowledge of Microsoft Office applications.

·      Experience in ERP systems such as Navision or similar.

·      Critical to the success of this role is the ability to communicate, collaborate and influence all stakeholders, internally and externally.

INDAB