As Assistant Branch Manager, you will support the Branch Manager in the day-to-day running of a busy plumbing & heating merchant, helping to drive sales, manage operations, and lead the team.
You’ll play a key role in ensuring the branch delivers excellent customer service, strong sales performance, and efficient operations.
This branch has 5 staff members and turnsover approx £2.5m. The branch has an excellent trade counter presence with lots of collections.
Key Responsibilities
* Support the Branch Manager in running daily branch operations
* Drive sales, margin, and profitability in line with targets
* Build and maintain relationships with local trade customers, contractors, and suppliers
* Lead, motivate, and supervise the branch team
* Assist on the trade counter, handling enquiries, quotes, and orders
* Manage stock control, purchasing, and inventory accuracy
* Monitor KPIs, sales performance, and branch targets
* Ensure compliance with health & safety and company procedures
* Step up to run the branch in the Manager’s absence
What We’re Looking For
* Experience in a plumbing & heating merchant or builders merchant
* Strong sales and customer service skills
* Proven team leadership or supervisory experience
* Good knowledge of plumbing/heating products
* Commercial awareness (margin, pricing, targets)
* Hands-on, proactive, and comfortable in a fast-paced environment
Salary description
£35000.00 - £37000.00 per year