Salary: £34,000–£37,000 per annum (depending on experience). Plus discretionary annual bonus.
Are you a hands-on IT professional with a passion for both technical support and software development? We're looking for an IT Support & Development Engineer to work for our client who are a long established and award winning manufacturing company in Southend on Sea, Essex
This is a varied role where no two days are the same. You'll be involved in everything from supporting users and maintaining IT infrastructure to developing in-house software solutions that improve business efficiency. If you enjoy solving problems, automating processes, and delivering practical IT solutions, we'd love to hear from you.
Please note: Applicants must live within a maximum one-hour commute of Southend-on-Sea.
About the Role
Working closely with the IT team and wider business, you'll help maintain and improve the company's IT systems while supporting users across all departments. You'll also play a key role in developing bespoke software, automating business processes, and delivering IT projects that support the company's continued growth.
Key Responsibilities
* Provide first and second-line IT support across the business.
* Support and maintain servers, networking, telecommunications and security systems.
* Develop and maintain in-house software applications and business tools.
* Write and maintain SQL queries, reports, stored procedures and data integrations.
* Automate repetitive business processes to improve efficiency.
* Assist with IT infrastructure projects and continuous improvement initiatives.
* Support Active Directory, Group Policy and Microsoft server environments.
* Manage network hardware including switches, routers, Wi-Fi and firewalls.
* Maintain company websites, email security, CCTV and access control systems.
* Support mobile devices, printers, handheld scanners and workshop equipment.
* Assist with onboarding and offboarding of employees and IT equipment.
* Work with third-party suppliers and managed service providers.
* Produce clear documentation for systems and software.
* Provide training and support to colleagues across the business.
What We're Looking For
We're looking for someone who enjoys combining technical support with software development and who has excellent problem-solving skills.
Ideally you'll have experience with:
Windows Server environments
Active Directory and Group Policy
SQL databases and query development
Software development and scripting
Networking technologies (switches, routers, Wi-Fi and firewalls)
Microsoft Windows desktop support
API integrations and data automation
Microsoft Office 365
IT troubleshooting and root cause analysis
Experience with any of the following would be advantageous:
* MRP/ERP systems
* Source control (SVN or similar)
* Website administration
* CCTV and access control systems
* Digital signage
* PAT testing or electronic equipment repair
About You
You'll be:
* Organised and able to prioritise your workload.
* A proactive problem solver who enjoys improving systems.
* Comfortable working independently and as part of a team.
* Hands-on and happy to get involved in a wide variety of IT tasks.
* An excellent communicator with a friendly, approachable manner.
* Passionate about technology and continuous improvement.
What We Offer
* Competitive salary of £34,000–£37,000, depending on experience. Discretionary annual bonus
* A varied role with opportunities to develop both infrastructure and software development skills.
* The opportunity to work on meaningful projects that directly improve business operations.
* Supportive team environment.
If you're looking for a role where you can make a real impact across both IT support and software development, we'd love to hear from you. Apply today with your CV and a brief covering letter explaining why you'd be a great fit for the role. Or contact Kim Baker, ENS Recruitment for further information
Salary description
£34000.00 - £37000.00 per year