Location: Leatherhead
Salary: £67,000 per annum
Contract Type: Permanent
Job Overview
We are currently recruiting for an experienced M&E Manager specialising in Gas & Heating to join a well-established social housing organisation based in Leatherhead. This is a permanent opportunity for a strong operational leader with experience managing heating services, repairs, and maintenance contracts within a social housing or housing maintenance environment.
The successful candidate will be responsible for overseeing day-to-day gas and heating operations, managing a team of engineers and subcontractors, and ensuring services are delivered safely, efficiently, and in line with contractual, compliance, and customer service requirements.
Key Responsibilities
As the M&E Manager, you will be responsible for:
Managing and leading a team of heating engineers, operatives, and subcontractors to ensure high-quality service delivery.
Overseeing gas and heating repairs, servicing, and maintenance contracts across a social housing portfolio.
Monitoring key performance indicators (KPIs), compliance standards, and team performance to drive operational improvements.
Ensuring all works are completed safely, efficiently, and in accordance with relevant industry regulations and company procedures.
Identifying training requirements and supporting the ongoing development and progression of engineers and operational staff.
Maintaining strong communication with residents, clients, and stakeholders to ensure excellent customer service and satisfaction.
Working closely with administration teams to coordinate workloads, job updates, scheduling, and reporting.
Supporting continuous improvement initiatives to enhance service delivery, efficiency, and compliance performance.
Candidate Requirements
The ideal candidate will have:
Previous experience managing gas and heating operations within a social housing, housing maintenance, facilities management, or similar environment.
Proven experience leading engineering teams and managing subcontractors.
Strong knowledge of gas servicing, repairs, planned maintenance, and compliance requirements.
Experience working against KPIs and delivering contractual targets.
Excellent leadership, communication, and organisational skills.
A customer-focused approach with the ability to manage relationships with residents and stakeholders.
Package & Benefits
Permanent position.
Salary of £67,000 per annum.
Opportunity to join a respected social housing organisation.
Leadership role with responsibility for a dedicated engineering team.
Career development and progression opportunities.If you are an experienced M&E Manager with a background in gas and heating services and are looking for your next opportunity within social housing, we would welcome your application
Salary description
£65000.00 - £67000.00 per year