You will be responsible to provide excellent service to Thames Water customers, through the effective operation and maintenance of the Water Network.
This is a technical role that requires issuing, briefing field teams and then subsequently analysing data (flow and pressure) that will be delivered by a multi-skilled field team.
The successful candidates will be employed to undertake enabling a series of tasks from routine investigations through to complex investigations, seeing all work through to resolution.
36 hours per week 3 days in the office 2 days at home.
You will be based at Ashford Common (WTW) - TW15 1RU.
What you will be doing as a Water System Performance Leakage Analyst
Timely completion of risk assessments required for the work impacting the clean water network, for example, the repair of leaks, the operation of assets on the network and reconfiguration of the clean water network.
Evaluate and analyse operational information, understanding data integrity difficulties, to resolve basic and more complex problems.
Assist with analysis of long-term network issues such as leakage, loss of pressure, low flows, area integrity, network resilience.
Working with the field team to problem-solve and resolve operational issues, utilising the relevant flow and pressure data to prove anomalies.
Ensure all network operations follow current signed-off Asset Management Procedures and that the Risk Assessment process is properly implemented and monitored in a timely fashion.
Sufficient work is planned for the night resource, allowing the team to remain productive throughout the working week.
Risk assessments are in place and approved by responsible engineers, where required.
Work packs are available and shared with the field team, ensuring clarity for work to be successfully delivered as planned.
Working alongside the Leakage and System Optimisation teams to ensure priority focus is in the correct areas.
What should you bring to the role?
The successful candidate will be degree educated graduate in a suitable discipline like Engineering or will possess relevant practical industry experience of working within a water network or leakage environment.
It is essential that the candidate possesses good analytical, problem solving, negotiating skills and extreme willingness to learn and work hard to drive their career within Thames Water.
Good communication and interpersonal skills.
Excellent organisational skills.
Fully competent at using the appropriate company IT systems and office software.
What’s in it for you?
Offering a salary up to £37,000 per annum, depending on skills and experience.
26 days holiday per year increasing to 30 with the length of service (plus bank holidays).
Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance.
Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
Ongoing performance development reviews to help you be your best and identify growth opportunities.
Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)
Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values
Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.
Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.
We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment
Salary description
£37000.00 - £37000.00 per year