Senior Housing Benefits Appeals Officer

Senior Housing Benefit Appeals Officer 
£30 per hour (Umbrella)
Monday to Friday | 9:00am – 5:00pm
Primarily Home-Based (Occasional Office Attendance)
Contract Role

We are currently recruiting for an experienced Senior Housing Benefit Appeals Officer to join a Local Authority team on a contract basis. This role is focused exclusively on appeals work and requires a specialist with strong experience managing complex cases through reconsideration, escalation and Tribunal stages.
The Role You will be responsible for managing a caseload of Housing Benefit appeals, ensuring cases are progressed efficiently and in line with legislation, policy and Tribunal requirements.

Key responsibilities include:

Preparing and submitting Housing Benefit appeal cases
Managing reconsiderations and escalated appeals
Preparing detailed appeal submissions and legal documentation
Representing the Council at Tribunal hearings
Liaising with internal teams, legal representatives and external stakeholders
Ensuring compliance with current Housing Benefit legislation and guidance
Maintaining accurate case records and meeting strict deadlinesEssential Requirements
Significant recent experience working specifically within Housing Benefit Appeals
Proven experience preparing appeal submissions and reconsiderations
Experience attending and representing cases at Tribunal hearings
Strong knowledge of Housing Benefit regulations and appeal procedures
Ability to manage complex caseloads independentlyWorking Arrangements
Primarily remote/home-based role
Occasional office meetings required
Attendance at several Tribunal hearings each month is essential
PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email