Credit Controller

Credit Controller

Location - Whiteley (Hybrid)

Salary - £28,845.60 (OTE £32,000)

We are currently seeking a dedicated and detail-oriented Credit Controller to join our busy credit control department. This permanent role involves managing live accounts, collecting cash within agreed terms, and monitoring client trading balances against credit-approved limits.

Key Responsibilities:

Handling a ledger as part of a credit team
Maintaining regular customer contact via phone and email
Ensuring accurate and up-to-date customer details and account records
Collecting overdue accounts with minimal supervision
Using initiative to achieve targeted results and promote customer goodwill
Adjusting accounts, handling queries, and resolving problems within company guidelines
Meeting pre-defined activity and collection targets
Reporting to and working under the direction of the Credit Control Manager

Essential:

Experience as a credit controller
Problem-solving and resolution abilities
Ability to work under pressure and to deadlines
Team player
Excellent numeracy and literacy skills
Strong verbal and written communication skills
Aptitude for building strong internal and external relationships
Proficiency in using MS Office

Benefits:

Competitive basic salary and results-driven bonus
Group Support Incentives including trips to exciting destinations
Flexible benefits scheme including:
0.5% Flex Pot for benefits
23 days annual holiday, increasing with service (option to buy/sell 5 days)
Contributed pension scheme
Health cash plan
Life assurance
Cycle to work scheme

If you are an experienced Credit Controller seeking an exciting new role within a dynamic finance team, we would love to hear from you. Apply now to join our client's busy credit control department