Role Summary:
*Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day
*Greets employees and announces clients, applicants, and visitors.
Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking
*Maintains a neat appearance reception area, conference rooms, café and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition.
Arranges equipment service as needed.
*Assists the Workplace Experience Team and community with general administrative support including all mail services, event management, desk booking, bike locker management, etc.
Requests building and/or equipment services as needed.
*Assists with the community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management.
*Collaborate with IT, Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures.
Experience Required:
A minimum of 1-2 years of related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred.
Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees.
Experience in facilities management and/or dealing with suppliers/contractors is beneficial.
Ability to solve problems and deal with a variety of options in complex situations.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Salary description
£12.71 - £12.71 per hour