Location: Hybrid working, 2 days onsite, London Borough of Harrow, Forward Drive, Harrow, HA3 8NT
Payrate: £32.45 per hour (Umbrella)
Duration: 3-6 months ongoing
The London Borough of Harrow is seeking an experienced and proactive Relocation Manager to join its Housing Services team on a hybrid working basis. This is an excellent opportunity for a housing professional with experience in relocation, decanting, homelessness, temporary accommodation, or resident engagement to support residents through significant housing moves and regeneration projects.
Key Responsibilities:
Lead and manage the relocation process for residents affected by regeneration, refurbishment, or redevelopment programmes.
Act as the primary point of contact for tenants, leaseholders, and stakeholders throughout the relocation journey.
Deliver high-quality advice and support, ensuring residents understand their housing options and entitlements.
Coordinate decant programmes and ensure moves are delivered efficiently and sensitively.
Liaise with housing management, legal teams, contractors, and external partners to achieve successful outcomes.
Maintain accurate records, monitor progress, and prepare reports for senior management.
Ensure compliance with relevant housing legislation, council policies, and best practice guidelines.About You:
To be successful in this role, you will have:
Proven experience in housing relocation, decanting, homelessness, regeneration, or housing management.
Strong knowledge of housing legislation and local authority procedures.
Excellent communication and negotiation skills, with the ability to work effectively with residents from diverse backgrounds.
Experience managing complex cases and resolving challenging situations.
Strong organisational skills and the ability to manage a varied caseload.
Competence in using housing management systems and Microsoft Office applicationsAbout Us:
For almost 60 years, Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be an accredited 'investor in people' which is reflected across our business in the length of service and career progression of our employees.
Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)
Salary description
£32.45 - £32.45 per hour