Mon - Fri 8am - 5pm
Key Responsibilities
* Administration — Maintain schedules, track progress, update internal systems, and support the Manager in coordinating all activities.
* Engineer Coordination — Arrange engineer attendance, manage site access requirements, distribute technical documentation, and ensure all resources are prepared ahead of installation works.
* Procurement Administration — Raise purchase orders, liaise with suppliers, track deliveries, and ensure materials are available
* Client Liaison — Issue formal updates and support the delivery of professional client communication.
* Financial administration — Assist with invoicing, cost monitoring.
Required Skills & Competencies
* Organisational Excellence — Ability to manage multiple concurrent tasks with accuracy and attention to detail.
* Technical Awareness — Understanding of security systems such as CCTV, access control, and alarm technologies (training may be provided)
* Professional Communication — Clear, concise, and professional communication at all levels.
* IT Proficiency — Competent in MS Office, project management platforms, CRM systems,
* Analytical Thinking — Ability to identify issues, propose solutions, and support decision‑making processes.
Below is what the current administrator primarily does in the day-to-day role.
This is not definitive but a guide to the daily tasks
* Coordinate engineers’ schedules and daily workloads to ensure jobs run smoothly and efficiently.
* Send reports to clients confirming completed jobs and providing updates.
* Manage invoicing and credit notes in Simpro, making sure they are assigned to the correct jobs and clients.
* Act as the main point of contact for Simpro Mobile and help implement the system so engineers can use it effectively.
* Answer client calls and emails, resolving queries professionally.
* Program access cards and fobs remotely through the portal.
* Pack and prepare outgoing post
* Also prepare the required documentation that clients request, such as RAMS, authorisation forms, and other job‑related paperwork
Salary description
£26000.00 - £29000.00 per year