SR2 are seeking an experienced Solution Architect to support a major customer loyalty and rewards transformation programme. The role will focus on defining the end-to-end architecture across a Salesforce-led ecosystem, customer identity services, enterprise integrations, APIs and mobile experiences.
You will operate within a complex multi-supplier environment, so strong senior stakeholder engagement, supplier management and the ability to drive architectural decisions will be essential.
Responsibilities
Define and maintain the end-to-end solution architecture across the rewards portal and wider Salesforce ecosystem.
Design integration patterns across Salesforce, customer identity, APIs, mobile applications and enterprise platforms.
Translate business and technical requirements into scalable, resilient and maintainable solution designs.
Define the architecture for SSO, customer identity integration and associated authentication journeys.
Review and assure API designs, data flows, integration components and system dependencies.
Support the design of mobile and in-app webview customer experiences.
Produce architecture artefacts, solution options, design decisions and technical roadmaps.
Coordinate suppliers, delivery partners and senior stakeholders to achieve alignment across the solution.Required Experience
Proven experience working as a Solution Architect on large-scale digital transformation programmes.
Strong experience designing Salesforce integration architectures.
Experience across Salesforce Loyalty Management, Data 360, Marketing Cloud, Privacy Centre, MuleSoft, Agentforce or Salesforce Shield.
Strong understanding of enterprise APIs, integration patterns and middleware technologies.
Experience with SSO, customer identity, authentication and federation standards.
Experience designing mobile applications and in-app webview journeys.
Strong senior stakeholder and supplier management experience within complex multi-vendor environments
Salary description
£650.00 - £750.00 per day