Fire & Security Service Engineer

The Opportunity
Our client is a well-established, nationwide fire and security specialist with a strong reputation built over the last decade. Operating across security systems, fire systems, and gates & barriers — either as individual specialists or as a fully integrated team — they draw on deep technical expertise and a network of trusted, globally-recognised partners to deliver complex projects for clients across retail, sports, commercial real estate, and residential property.
Their commitment to quality has been recognised through accreditations including NSI Gold, BAFE, and SafeContractor, and they operate a 24/7 service model backed by a flexible, highly skilled engineering team.
We're now looking for an experienced Fire & Security Service Engineer to join their growing team. Candidates with expertise in either fire or security systems are encouraged to apply — experience across both disciplines is a bonus but not essential, as our client offers a first-class training programme to help engineers cross-skill into the second discipline.
This is a fantastic opportunity to work on a varied portfolio as a a installation & Service Engineer of [commercial / residential / industrial] projects, with genuine scope for career progression within a business that invests in its people.
Due to client confidentiality, full company details will be shared with shortlisted candidates.
The Role
* Service, maintain, and fault-find on fire alarm systems and/or security systems (CCTV, access control, intruder alarm) across a range of client sites
* Carry out planned preventative maintenance (PPM) visits and reactive callouts
* Complete system commissioning, testing, and handovers in line with British Standards (BS 5839, BS EN 50131, etc.)
* Liaise directly with clients to ensure a high standard of service and communication
* Complete accurate job reports, certification, and documentation
* Take part in a structured training programme to build cross-discipline skills in fire and/or security systems
* Work independently and as part of a wider engineering team, with support from [design/project management] where required
What We're Looking For
* Proven experience as a Service Engineer within either fire or security systems, ideally within [commercial/residential] environments
* Experience across both fire and security disciplines is a bonus, but not essential — full training will be provided to develop the second discipline
* Recognised industry qualifications (e.g. FIA, BAFE, ECS/CSCS card, or equivalent)
* Full UK driving licence
* Strong communication skills and a client-focused approach
* [Bonus: experience with specific manufacturer systems, e.g. LenelS2, Hanwha, Avigilon, Honeywell, Gallagher]
What's On Offer
* Competitive salary, dependent on experience
* [Company vehicle / fuel card / tools provided]
* [Overtime and on-call payment structure]
* A first-class training programme, including the opportunity to cross-skill into the second discipline (fire or security)
* Ongoing training and support toward further qualifications
* Genuine progression opportunities within a growing business