Repairs Administrator (Voids & Disrepairs)

Repairs Administrator (Voids & Disrepair)

Location: Ongar

Salary: Up to £35,000

Job Type: Permanent | Full Time

At Fortus Recruitment, we specialise in connecting experienced professionals with leading contractors across the Social Housing and Property Services sector. We're currently recruiting for a Repairs Administrator to join a well-established contractor based in Ongar.

This is a fantastic opportunity for an organised and proactive administrator with experience in social housing, voids, and disrepair works to join a busy, supportive team.

The Role:

As a Repairs Administrator, you'll play a key role in supporting the operational team, ensuring repairs are managed efficiently from instruction through to completion.

Your responsibilities will include:

Scheduling and coordinating repairs, voids and disrepair works.
Liaising with tenants to arrange appointments and provide updates on outstanding works.
Managing operatives' diaries and ensuring workloads are effectively planned.
Preparing and processing variations for approval.
Working with SOR (Schedule of Rates) codes to accurately raise and manage works orders.
Supporting Contract Managers and Supervisors with day-to-day administration.
Maintaining accurate records and ensuring all systems are kept up to date.
Delivering excellent customer service while ensuring contractual KPIs are met.
What We're Looking For:

Previous experience within a Repairs Administrator, Planner, or Scheduler role in the Social Housing sector.
Knowledge and understanding of SOR (Schedule of Rates) codes.
Experience working on voids and disrepair contracts.
Confident communicating with tenants, operatives and internal stakeholders.
Strong organisational skills with the ability to prioritise a busy workload.
Good IT skills and experience using repairs management systems.
What's on Offer:

Permanent, full-time position.
Salary up to £35,000.
Stable, long-term opportunity with a reputable contractor.
Supportive working environment.
Opportunities for career development and progression.
If you're an experienced Repairs Administrator looking for your next opportunity in the Ongar area, we'd love to hear from you. Apply today or contact Fortus Recruitment for a confidential discussion.

Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.

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