Advantage Designer

Specialists in providing engineered above ground drainage and water supply systems, Polypipe Building Services leverages offsite fabrication to design and deliver solutions to mechanical and public health engineers, M&E contractors as well as local authorities. Polypipe Building Services houses well-known industry brand Terrain and has been delivering systems to commercial, high rise residential, healthcare, education and leisure projects for over 50 years.

Role overview: This role is to support the Advantage service offering with critical focus on customer service delivery to internal colleagues & external customers.

Providing technical support services to the indentified product areas such as preparing full working designs, take offs & quotations.

Key Responsibilities for Drainage & Water Supply;

*

Designing using AutoCAD, Inventor and Revit Software

*

Outworking 2D & 3D drawings where required

*

Using the company’s bespoke programs to generate estimates and quotations

*

Satisfactorily outworking technical queries for all identified product ranges.

*

Customer Telephone support

*

Supporting the external sale team and wider technical team by attending customers sites.

*

Supporting quality and sales with customer complaints

*

Attending pre site commencement meetings as required

*

Helping develop new and existing product ranges with NPD and R&D

*

Supporting the Advantage manufacturing team

Skills and Requirements:

*

Excellent AutoCAD, Inventor and Revit Skills

*

A qualification in a design / engineering discipline to HNC or experienced based competence.

*

Knowledge of Polypipe standards and processes

*

Knowledge of engineering principles associated with commercial above ground drainage and water supply.

*

Knowledge of manufacturing principles, British standards and processes across the Advantage department

*

Computer Literate – Windows and MS Office Skills

*

Communication skills within department and other departments (face to face and by phone)

*

Ability to communicate effectively with both internal and external customers

*

Advance product knowledge

Working Hours & Benefits:

*

Monday - Thursday flexi start between 8:00-9:00am finishing 5:00-6:00pm, Fridays 8:30am-3:00pm.

*

25 days holiday plus bank holidays

*

Up to 8% matched pension

*

Company Sick Pay

*

Share save Scheme

*

Life assurance

*

Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services

*

Staff discount on all Genuit Group products