Training is included to prepare you for this role.
Customer Service Advisor role:
Permanent, full-time Inbound Sales Advisor role. Handling inbound customer calls, providing excellent customer service, identifying customer needs, processing enquiries and supporting customers to a resolution. Building rapport, maintaining accurate records and working towards individual and team performance targets while following company procedures.
You will need:
* Excellent customer service skills
* Great verbal and written communication skills with a confident, friendly approach
* To place our customers at the heart of every interaction and be the voice of our customer
* Strong attention to detail and accuracy
* Resilient, organised, and able to work in a fast-paced environment
* Able to prioritise workload across several work streams
* IT skills to be able to use Microsoft Office and our inhouse IT systems.
Customer Service Advisor pay:
£25,521.60 per annum
Salary description
£25521.00 - £25521.00 per year