Hire Desk Controller

Hire Desk Controller

Location: Caerphilly (CF83)
Salary: £30,000 - £32,000 per annum

The Role

We're looking for an experienced, driven and self-motivated Hire Desk Controller to join a growing business within the hire industry.

This is a fantastic opportunity for someone who can take ownership of the role, manage their own workload and contribute to the ongoing development of the department. We're looking for a commercially minded individual with strong sales ability, excellent customer service skills and a proactive approach.

Key Responsibilities

Manage customer enquiries via phone and email.
Prepare quotations, hire contracts and off-hires.
Coordinate deliveries and collections with the operations team.
Build strong customer relationships and maximise sales opportunities.
Maintain accurate hire records and support the invoicing process.
Resolve customer queries professionally.
Monitor fleet availability and work closely with internal teams.About You

Previous Hire Desk, sales support or customer service experience.
Strong sales and relationship-building skills.
Excellent organisation and workload management.
Confident using Microsoft Office and IT systems.
Self-sufficient, proactive and able to work on your own initiative.
Full UK Driving Licence.Desirable: Experience within the plant, tool, cabin or equipment hire industry.

What's on Offer

£30,000 - £32,000 salary.
Training and development opportunities.
Supportive working environment.
Career progression within a growing business.To be considered for this role, please upload your CV today

Vibe Recruit is acting as an Employment Agency in relation to this vacancy