Commercial Administrator

Commercial Administrator
£28,000 per annum
Redditch 

Talent Guardian is recruiting on behalf of a growing consolidator and distributor of fine food, drink and fresh produce, supplying the independent retail and foodservice sectors.

Everything they supply is consolidated and distributed from a purpose-built Distribution Centre in Redditch, ensuring it meets their strict quality standards. Due to continued growth, they're looking for a Commercial Administrator to act as a key support function to the commercial department.

The role This is a varied, hands-on commercial support role with real exposure across the business — you'll work alongside the Business Development team and provide executive support to the Managing Director and heads of department.

Set up and maintain new and existing suppliers and products
Set up and maintain customer accounts, including IT system setup
Handle pricing and system administration, including producing customer pricelists in line with defined retail periods
Produce weekly sales reports across all customers
Support the processing of customer sales orders from various sources (EDI, email, telephone)
Deal with and respond to customer queries, requests and complaints
Provide effective customer service on deliveries, issues and enquiries
Assist the Business Development team with customer-related requirements
Provide executive support to the Managing Director and heads of departments What you'll need
Experience in a similar role, and knowledge of the food or retail industry, would be hugely beneficial
An understanding of the commercial process around sourcing, purchasing and supply of goods and services
Some experience of customer/supplier liaison and negotiation, including margin and P&L comprehension, would be beneficial
Strong communication skills, with experience dealing with internal stakeholders, customers and suppliers
Confident IT skills, particularly Excel and Microsoft applications
Highly numerate, with strong diligence and attention to detail
Own transport and a full UK driving licence
Based full time at the Worcestershire head office
GCSE or equivalent education
Punctual, self-motivated, and able to work both in a team and on your own initiative Hours & benefits
£28,080 per annum (full time, 40 hours per week)
Monday to Friday, with flexibility aligned to business requirements
Annual holiday allowance
Employee benefits scheme and pension scheme
Free on-site secure parking
Training provided, including product knowledge and company policies and procedures About the business A values-led business built on teamwork, quality, honesty and passion. They're a fluid, flexible company that develops its own people, with quality and integrity at the heart of everything they do