This is a permanent post and the successful candidate will be required to work full time 40 hours per week. This post involves some weekend working.
ABOUT THE JOB & SERVICE
This Service is ran by a well established housing organisation and charity, who for years have provided housing support, advice and supported accommodation to vulnerable individuals across the UK.
As a support worker for this service, the successful candidate will be expected to:
- Facilitate client meetings and other client participation methods.
- Conduct regular client support plan reviews, completing and updating individual support plans.
- Work with clients to achieve their identified goals in accordance with company policy, including client benefits being maximised and personal payments are made as part of a budget plan.
- Work with colleagues to design and deliver a range of in-house support provisions designed to achieve successful outcomes.
- Delegate to and coordinate the work of Assistant Support workers with clients, to ensure actions as identified in client support plans, are addressed in a timely professional and appropriate manner.
- Complete and review client’s assessments including risk assessments, within contractual timeframes, using a person-centred and trauma sensitive approach.
- Respect the diversity of other people’s culture, faith and practice.
- Ensure all practice is in line with relevant legislation, guidelines and polices to protect clients, colleagues, staff and visitors from any abuse, accident or injury.
- Complete any other duties as could be reasonably expected in the fulfilment of this role.
An Enhanced Child + Adult DBS is required for this role.
DESIRED ATTRIBUTES
-NVQ level 3 or equivalent in related field
-Previous experience working in a supported housing or Hostel/Lifehouse setting
-Knowledge of Government policy governing homelessness
-Knowledge of local housing market and how to access accommodation for clients
-First Aid training
-Knowledge of the main support needs which are commonly faced by homeless and vulnerable clients
-Ability to work in a busy environment and can demonstrate ability to make decisions under pressure
-Knowledge of the benefits system and an understanding of supported housing funding streams
-Ability to use your initiative in problem solving for the benefit of clients and colleagues
-Excellent verbal and written communication skills
-The ability to understand and successfully implement processes, procedures and policies related to your area of work
-Previous experience of successfully working within a team environment to meet objectives
-Good IT skills with previous experience of using Microsoft Office, email programmes and databases
Please don't hesitate to apply or contact us today for further information
PLEASE NOTE: We advise candidates to apply as soon as they can as applications for this job may close at any time dependant on the amount of applicants are put forward
Salary description
£14.16 - £16.22 per hour