The working hours are Monday to Thursday from 8am until 4:30pm, and Friday mornings from 8am until midday. The salary offered is between £28,000 and £32,000 per annum. The package includes annual leave entitlement, eligibility for a bonus scheme, parking availability, pension contributions, and a collaborative team environment.
Duties will include:
* Delivering customer service at the trade counter and over the telephone
* Accurately processing customer orders using Xero
* Prepare quotes and estimates using Xero
* Participating in basic material handling tasks with training provided
* Performing basic glass cutting duties following training and safety guidelines
* Managing the company email inbox and responding to enquiries as appropriate
* Maintaining and updating stock records to support inventory control
* Communicating with suppliers and coordinating with internal teams
* Performing general administrative tasks such as filing, data entry, and managing correspondence
* Assisting the team with additional duties as required
The successful candidate will have:
* Proven experience in customer-facing or administrative roles
* Experience in trade counter, workshop, construction supply or similar environment
* Competent computer skills, including use of common office software
* Excellent attention to detail
* Effective communication skills and a professional approach
* Ability to prioritise tasks and work efficiently under pressure
Desirable:
* Experience using Xero for quotes, invoices, and basic finance administration
* Previous experience in glazing, hardware, or building merchant settings
* Willingness to learn and undertake training related to material handling and glass cutting
* Dependability and a positive attitude towards teamwork and customer service
Salary description
£28000.00 - £32000.00 per year