Business Support Officer – Adult Social Care

Receptionist / Administrator – Adult Social Care (Learning Disabilities)

Location: West London
Pay Rate: £21.52 PAYE | £27.35 Umbrella
Hours: Monday – Friday, 8:45am – 4:30pm 
Contract: Ongoing Temporary (Long-Term Opportunity)

We are urgently recruiting for a Receptionist / Administrator (Business Support Officer) to join a newly developed Education, Health & Wellbeing Hub supporting adults with learning disabilities, autism, and complex needs with a local authority

This is a key front-facing role within a busy centre, ideal for someone with strong administrative skills and a professional, compassionate approach to working with vulnerable adults, families, and professionals. This is an ongoing position with long-term potential.

The Role
You will act as the first point of contact for the centre, ensuring a welcoming, safe, and efficient reception and administrative service.

Responsibilities include:

Managing the front desk, greeting visitors and directing them appropriately
Handling incoming calls, emails, and general enquiries
Coordinating and updating transport arrangements for residents
Maintaining accurate records, registers, and usage data
Supporting communication with families, carers, and external professionals
Monitoring health & safety logs, reporting repairs, and conducting daily checks
Managing post, supplies, and general office organisation
Supporting events, meetings, and centre communicationsAbout You
We are looking for a proactive and organised individual who can thrive in a fast-paced, people-focused environment:

Previous experience as a Receptionist, Administrator, or Front Office professional
Strong customer service skills with a professional and empathetic manner
Excellent organisational and multitasking abilities
Confident using Microsoft Office and office systems
Ability to work independently and as part of a team
Comfortable working within a social care or public sector settingA genuine interest in supporting adults with additional needs is highly desirable.

Requirements
Enhanced DBS issued within the last 12 months (essential)
Willingness to work occasional weekends on a rota basis (with days off in lieu)Why Apply?
Immediate start available
Ongoing, long-term opportunity
Opportunity to work in a rewarding Adult Social Care environment
Be part of a newly developed and community-focused service
Competitive pay and supportive team environmentIf you are available immediately and looking for a meaningful long-term opportunity, apply today