Head of Operations

Are you a Head of Operations? My client who are a leading bathroom accessories brand, designs and manufactures innovative bathroom accessories. They are looking for someone who has strong warehouse and logistics management and someone who has strong experience of managing a third-party logistics.

Head of Operations
Permanent
Tidworth

Head of Operations
Job Description

Provide strategic operational leadership by overseeing site performance and delivering against service, cost, quality, safety, and business growth objectives while fostering a culture of accountability and continuous improvement.
Lead end-to-end warehouse and logistics operations, including inventory, fulfilment, inbound/outbound processes, multi-channel distribution, and KPI performance to maximise efficiency, accuracy, and customer satisfaction.
Manage logistics partners and carrier relationships, overseeing 3PL providers, transportation suppliers, contract performance, commercial negotiations, and service improvement initiatives.
Develop and inspire high-performing teams by leading, coaching, and engaging colleagues, building succession plans, and promoting a collaborative, customer-focused, and safety-first culture.
Drive operational excellence and compliance through Lean and Six Sigma methodologies, data-driven decision-making, continuous improvement initiatives, and full adherence to health, safety, legal, and regulatory standards.              

Head of Operations
Essential Experience/Skills/Qualifications

Proven experience leading operations with full responsibility for site performance in a distribution, logistics, retail, or eCommerce environment.
Strong background in warehouse and logistics management, including managing 3PL providers and parcel and freight carriers.
Commercially aware, with experience managing operational budgets, leading supplier tenders, and negotiating contracts.
Experienced in leading and developing large teams, creating a positive culture while improving performance and engagement.
Strong communicator with a track record of delivering operational improvements and building effective relationships with internal and external stakeholders. 

If you feel you’re a good fit for this position, please click ‘apply