We are looking for an SC Cleared Deployment Engineer to join a busy IT team supporting a large-scale laptop deployment project within a secure environment.
The Deployment Engineer Role
The Deployment Engineer will be responsible for preparing, configuring, and deploying both new and refurbished laptops as part of a large device rollout. The project involves issuing 800–900 laptops within a tight deployment window, making this a fast-paced and rewarding opportunity.
Alongside deployment activities, you will also provide hands-on IT support to end users, ensuring an excellent customer experience throughout the deployment process.
Deployment Engineer Key Responsibilities
Build, configure and deploy new and refurbished laptops.
Configure devices using Windows Autopilot.
Ensure all required software and applications are correctly installed.
Reset and reconfigure returned devices ready for redeployment.
Troubleshoot deployment and imaging issues.
Provide desktop and IT support where required.
Deliver professional, face-to-face IT support, providing excellent customer service and clear communication to end users.
Follow up with users after deployments or support requests to ensure issues have been fully resolved and provide a high standard of aftercare.
Work efficiently to meet project deadlines.
Deployment Engineer Essential Skills
Active SC Clearance (mandatory).
Previous experience in laptop deployment, desktop support, or IT support.
Experience with Windows Autopilot.
Strong Windows 10/11 build and configuration knowledge.
Excellent troubleshooting and problem-solving skills.
Outstanding face-to-face customer service and communication skills, with the ability to support users professionally and confidently.
Ability to build positive relationships with users, manage expectations, and deliver a high standard of customer care from initial support through to follow-up.
Ability to work independently and as part of a team in a secure environment.
Contract Details
Start Date: Asap
Hours: 37.5 hours per week
Working Pattern: 8:00am–4:00pm (preferred) or 9:00am–5:00pm
Lunch: 30-minute break
Free parking available on site
The Environment
You'll be joining a friendly, relaxed IT team with a range of personalities and a collaborative working culture.
If you're an SC Cleared Deployment Engineer available to start on immediately and enjoy hands-on deployment work while delivering excellent customer service, we'd love to hear from you.
Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website.
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Salary description
£200.00 - £250.00 per day