Daily Duties:-
* Customer services (Highest level)
* Follow any new systems procedures within the department
* To take job orders from clients, including routing, classifying of services and establishing deadlines
* Updating clients with any flight and customs delays
* Submitting proof of deliveries to clients
* Resolving any queries
* Offering clients the company's full portfolio of services
* Building and maintaining relationships with clients
* Communicate with service partners and keeping them all updated on shipments progress
Required Experience:-
* Experience in Aerospace field is preferred
* Customer service experience within Airfreight
* Knowldge of Microsoft Office suite (Excel, PowerPoint & Word)
* Good written and verbal communications skills in English
Working hours are Monday - Friday 12:00 - 21:00
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry
Salary description
£30000.00 - £35000.00 per year
