Operations Manager

Operations Manager
Location: Bedford
Salary: £32,000 - £40,000 per annum
Full-time, Monday to Friday, 9:00 am – 5:00 pm (30-minute lunch)

Are you an experienced Operations Manager with a background in printing and mailing?
 
Do you thrive in a fast-paced environment where multitasking and strong discipline are key?

The Role:
We are looking for a dedicated Operations Manager/Business Manager to oversee the daily running of our clients Bedford-based operation. This is a critical position responsible for managing client contacts, ensuring smooth operational workflows, and driving efficiency through new system implementations. You will play a pivotal role in introducing bespoke systems and maintaining key relationships, particularly with the Senior Management Team, who lead performance reviews and business strategy.

Key Parts:
- Manage daily operations ensuring all processes run seamlessly
- Lead the introduction and adoption of systems
- Maintain strong client communication primarily via telephone introductions
- Oversee data-driven decision making and operational reporting
- Coordinate monthly Health & Safety checks, HR forms, and 6-monthly audits
- Work closely with off-site HR to ensure compliance and documentation
- Support a small team of 11 staff plus temporary workers as needed
- Ensure confidentiality and maintain key internal relationships

What we need from you:
- Proven background in printing and mailing operations (desirable)
- Strong organisational and multitasking abilities
- Proficient with office software and Warehouse Management Systems (WMS)
- Excellent communication skills, especially over the phone
- Disciplined and self-motivated approach
- Ability to manage operational challenges and system transitions effectively

Benefits:
- 20 days annual leave, increasing to 25 days with service
- Paid sickness allowance
- Mileage reimbursement
- Supportive work environment with scope for professional development

If you are ready to take ownership of operations and drive success in a growing company, apply now!
 
CALL The Bedford Team today - (Apply online only) 
 
Thank you for your interest in this vacancy, which is being advertised by Siamo Bedford, who are acting as an employment agency / business. 
   
One of our Recruitment Specialists will now review your application. Due to the high volume of applications Siamo Recruitment receive, it is with regret we are unable to respond to all candidates directly