Salary: £35,913 per annum
Location: Southampton
Position Type: Full-time
About the Role
We are seeking an experienced and reliable Plumbing Repairs Specialist to join our busy team. In this role, you will be the face of our service-responding to service calls, accurately diagnosing complex plumbing issues, and delivering high-quality repairs and routine maintenance.
If you have a strong technical background, take pride in your craftsmanship, and excel at customer communication, we want to hear from you.
Key Responsibilities
Service Response & Repairs: Respond promptly to customer service calls and execute a wide range of plumbing repairs, including pipework, leaky fixtures, and fault-finding on water heaters.
Diagnosis: Efficiently troubleshoot plumbing systems to identify root causes and deliver lasting, practical solutions.
Preventative Maintenance: Conduct thorough routine checks to prevent future system failures and keep systems running efficiently.
Customer Communication: Clearly explain technical issues to customers, walk them through repair options, and provide excellent service throughout.
Record Keeping: Maintain precise job logs, track time and materials used, and generate detailed invoices/reports.
Equipment & Site Care: Ensure work areas remain clean and safe while keeping company tools, equipment, and vehicles properly maintained.
Requirements & Qualifications
Qualifications: NVQ Level 2/3 (or City & Guilds equivalent) in Plumbing.
Certifications: Valid relevant plumbing licenses/certifications.
Experience: Minimum of 3 years hands-on experience in a repair, maintenance, or service plumbing role.
Soft Skills: Excellent verbal and written communication skills with a strong customer-first mindset.
Organisation: Strong time-management abilities with an eye for detailed record-keeping.
Driving: Valid UK Driver's Licence.
What We Offer
Competitive salary of £35,913
Company vehicle / fuel card
All necessary tools and uniform provided
Ongoing professional training and career support
How to Apply
Ready to take the next step in your plumbing career? Send your CV and a short covering letter detailing your relevant experience
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business
Salary description
£35913.00 - £35913.00 per year