Key Responsibilities
• Deliver excellent customer service that goes beyond expectations
• Drive employee engagement and help the store meet targets and KPIs
• Monitor product quality and manage stock rotation to maintain freshness
• Ensure health & safety standards and compliance are met
• Oversee till accuracy and manage cash efficiently
Skills & Experience
• Proven experience managing people in a fast-paced, customer-focused environment
• Strong time management and operational efficiency skills
• Motivated to meet KPIs and exceed targets consistently
• Focused on delivering excellent customer service
• Knowledgeable about due diligence and compliance requirements
Our Benefits
• A competitive salary
• 25 days annual leave plus bank holidays
• A flexible contract of 32, 36 or 40 hours a week. Salary will be pro rata
• Access to an online wellness portal and 24/7 Employee Assistance Programme
• 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave
• Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals
Salary description
£38525.00 - £45420.00 per year
