The successful candidate will work closely with an experienced Systems Administrator to maintain customer systems both in a hosted environment and customers own environments. This involves keeping systems updated with latest releases, monitoring, investigating and resolving any reported issues, and testing upgrades.
Please note this role is a full-time, office-based position, 5 days a week on-site in Newbury. Ideally, you will already live within commutable distance of Newbury.
Primary tasks:
* Remotely monitor the general health of systems and services provided to customers.
* Review Application, App Server, Database and Operating System (Windows & Linux) logs for issues and unusual occurrences or patterns.
* Provide timely responses to supported customers on queries relating to systems administration and upgrades.
* Carry out regular remote administration such as maintaining / synchronising system properties.
* Test software updates to applications, application server, operating system and database version.
* Install software updates to internal and customer systems.
* Carry out routine maintenance such as regular server reboots.
* Provide ‘on call’ support out of normal working hours on a rota basis (currently one week in 6).
Essential Skills and experience required:
* A basic understanding of server environments, operating systems and networks.
* A genuine interest in IT systems, infrastructure and technology.
* The ability to learn unfamiliar systems, applications and technical concepts quickly.
* Flexible, happy to ‘roll up your sleeves and get your hands dirty’, prepared to assist colleagues and cope with change.
* Education to ‘A’ level or equivalent, with excellent IT, English and Maths skills.
You will also need Knowledge and Experience of some of the following:
* Windows administration
* Linux administration
* Hypervisor administration
* Network administration
* Server and application monitoring tools, such as Nagios
* JIRA and Confluence
* SQL and relational databases
* Google Workspace
* Configuration management or automation tools, such as Ansible
* Scripting using Python
* Backup, recovery and disaster recovery processes
* Information security and data protection principles
* Software testing or technical support
If you meet the criteria above then we look forward to hearing from you
Salary description
£28000.00 - £34000.00 per year
