The Role
This is an office-based sales position focused on managing customer relationships, generating repeat orders, and identifying opportunities to grow sales within an established customer base
.Rather than high-volume cold calling, you'll work closely with existing customers, building long-term relationships, understanding their requirements, and ensuring they receive an excellent service. You'll also support incoming enquiries, prepare quotations, follow up opportunities, and help maximise sales across a range of technical products.
This role would suit someone with experience in internal sales, account management, customer service, sales administration, or business development who enjoys building relationships and delivering results.
Key Responsibilities
* Manage and develop relationships with existing customer accounts
* Proactively contact customers to generate repeat business and identify future requirements
* Prepare and follow up quotations, converting enquiries into sales orders
* Process orders and maintain accurate customer records
* Coordinate product samples and customer requests
* Work closely with production and internal teams to ensure customer requirements are met
* Maintain and update CRM and sales systems
* Support marketing campaigns and follow up generated leads
* Identify opportunities to upsell and cross-sell products and services
* Deliver exceptional customer service throughout the sales process
About you
We're keen to speak to candidates with:
* Previous experience in internal sales, inside sales, account management, customer service, sales support, or business development
* Excellent communication and relationship-building skills
* A proactive and commercially minded approach
* Strong organisational skills and attention to detail
* Confidence preparing quotations and managing customer enquiries
* Experience using CRM or ERP systems
* A positive attitude and desire to develop a career in sales
Experience within manufacturing, engineering, industrial, or technical products would be beneficial but is not essential.
What's On Offer
* Competitive salary plus bonus potential
* Half day every Friday
* Friendly and supportive working environment
* Career development and progression opportunities
* Established customer base with a strong focus on repeat business
* Opportunity to join a successful and growing business
Salary description
£35000.00 - £45000.00 per year