Salary: £30,000 - £31,500 dependent on experience
Hours: Monday to Friday 9am - 5.30pm (1 hour lunch break)
Fulltime, Onsite
Our client is a specialist engineering services business providing critical maintenance and support solutions to a diverse range of commercial and public sector organisations. They pride themselves on delivering exceptional customer service and building long-term client relationships in a fast-paced, responsive environment.
This is an excellent opportunity to join a friendly, close-knit office team where you'll play a key role in coordinating maintenance activities, supporting customers, and ensuring engineers are scheduled efficiently.
Responsibilities: Maintenance & Contracts Coordinator
General Administration support for Office Contracts Team Leader
Building and developing relationships over the phone and via email with the company's customers.
Processing/checking purchase orders received from customers
Admin of the company's schedule of maintenance contracts to ensure the document is up to date with relevant and accurate information.
Job scheduling/booking (reactive and planned works) using the company's contract schedule to ensure timely booking of visits
Calendar Management for Field Service Engineers
Collating and checking Field Service Engineer job reports and identifying where repair quotes are required before submitting approved reports to the client
Preparing basic quotes
Inputting site information into risk assessment templates
Collating monthly reporting information from our field service team
Telephone answering, emailing, filing and other general office dutiesSkills / Experience: Maintenance & Contracts Coordinator
Excellent customer service skills
Excellent organisational and attention to detail
Ability to work under pressure and balance your workload
Ability to work flexibly and as part of a team
Able to work on own initiative.
Good communication skills written and verbal
Computer literate; Outlook, MS word, MS excel, MS Office 365, Teams
Ability to learn new tasks with ease
Competent at multi-tasking
Positive "can do" attitude
Administration experience
Desirable
Previous experience in scheduling or coordinating field-based engineers.
Experience using scheduling or contract management software.
Benefits
Competitive salary.
Company pension scheme.
Generous annual leave entitlement.
Paid day off for your birthday.
Supportive team environment.
Full training and ongoing development.
Response Personnel, an independently owned company and experts in recruitment since 1997.
Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Technical sectors.
For information on other roles, we have available please call (phone number removed) for further details
Salary description
£30000.00 - £31500.00 per year