Administrator

Annual salary: up to £28,186.33

Administrator

Location: Gillingham

Contract: Full-time, FTC 15 months

Hours: 42.5 hours per week, Monday - Friday

Salary: Up to £28,186.33 per annum

About Us

Mears Group is one of the UK's leading providers of repairs, maintenance, and regeneration services, we deliver high-quality housing and facilities solutions to both public and private sector clients. We are committed to excellent customer service, keeping our promises, creating a great place to work, and tackling the issues that matter most to people and communities.

About The Role

We are looking for a motivated and organised Administrator to join our dedicated team in Gillingham. You will play a key role in supporting the operational team, ensuring smooth administration, accurate records, and excellent service delivery to residents, clients, and colleagues.

Key Responsibilities & Citeria
Provide administrative support to the Operational team and Partnering Manager
Engage with colleagues, residents, and external stakeholders professionally via phone and email
Raise and process orders, ensuring correct certification for each property
Maintain accurate paperwork, ensuring jobs are coded correctly and records are up to date
Produce reports for management, including profit percentages and performance updates
Build effective working relationships with supervisors, housing teams, and contractors to ensure efficient service delivery
Support the team with scheduling, record-keeping, and general administration
Strong organisational and administrative skills
Confident communicator with excellent written and verbal skills
Ability to work in a fast-paced environment and handle multiple priorities
Good IT skills, including Microsoft Office and job management systems
A team player with a positive, proactive attitudeBenefits
25 days annual leave plus bank holidays
Leading pension scheme
Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment
Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
Family friendly policiesAll our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Apply below or to discuss your application further; contact:
Francesca Swan ((url removed))
If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply