Location: Warwickshire
Hours: Monday – Friday 9am – 5:30pm
Salary: £26,500
Company Overview
This global organisation operates within the automotive and mobility sector, providing innovative solutions that support businesses and customers worldwide. With a strong focus on technology, operational excellence, sustainability, and customer partnerships, the company delivers high-quality products and services while fostering a collaborative and forward-thinking working environment.
Fleet Administrator
An exciting opportunity has arisen for a Fleet Administrator to join a leading automotive organisation supporting fleet operations and sales processes. This role is ideal for a commercially minded and detail-focused professional with experience in customer operations, contract management, and business administration.
Working closely with internal teams, customers, and stakeholders, you will support fleet solutions by managing documentation, pricing processes, reporting activities, and system data accuracy. The successful candidate will play a key role in ensuring service excellence, regulatory compliance, and efficient operational delivery while helping drive continuous improvement across fleet operations.
Duties & Responsibilities
Support regional operations, resource planning, reporting cycles, and performance reviews to ensure effective service delivery
Manage customer contracts, including reviewing documentation, coordinating approvals, and ensuring compliance with legal and business requirements
Act as a point of escalation for complex customer queries, working with internal teams to deliver timely resolutions
Prepare pricing agreements, technical proposals, and commercial documentation for fleet customers
Maintain accurate fleet data, contract information, and system records using relevant business platforms
Support billing processes, claims documentation, reporting workflows, and approval procedures
Analyse fleet performance data, monitor key business metrics, and provide reporting insights to support decision-making
Deliver training, process improvements, and stakeholder support to enhance operational efficiency Education & Skills Required
Previous experience within customer service, sales operations, administration, or stakeholder management
Experience working with CRM, ticketing, or business management systems such as Salesforce or similar platforms
Knowledge of fleet management systems and operational processes would be advantageous
Strong analytical skills with the ability to interpret data, monitor KPIs, and support business decisions
Excellent communication skills with the ability to manage relationships with customers and internal stakeholders
Experience with systems such as SAP, Fleetbridge, PowerBI, or similar platforms would be beneficial
Ability to work professionally in English and local language(s); additional European languages would be advantageous
Bachelor’s degree in business, economics, or a related discipline Additional Information
Onsite parking
25 days holiday + Bank Holidays
Option to purchase an additional 5 days of holiday per year
Pension scheme
Private medical insurance
Training and development opportunities available If you are a proactive and commercially focused professional with experience in customer support, or sales administration, apply today to join a growing team and play a key role in delivering exceptional fleet solutions.
To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can reach out to Zoe Edwards on (phone number removed) or email (url removed)
Salary description
£26500.00 - £26500.00 per year